For the accommodation owner
There is a difference between two business models depending on the type of accommodation capacity:
1) HOTELS, TOURIST RESORTS, CAMPSITES
IRTA by its booking center does not offer mediation in booking of accommodation capacities through four channel of sales:
1) Via on-line booking
2) Via e-mail inquiries (client inquiry, sending the information offer, acceptance of the offer and booking guarantee/mail order and sending booking confirmation)
3) Via telephone inquiries (client inquiry, the information offer, acceptance of the offer and booking guarantee/telephone order and sending booking confirmation via e-mail or fax)
4) Via fax inquiry (client inquiry, sending the information offer, acceptance of the offer and booking guarantee/mail order and sending booking confirmation)
2) PRIVATE ACCOMMODATION (leisure houses, apartments, rooms)
IRTA for this type of accommodation does not offer mediation services in booking of accommodation capacities.
In addition to the basic (free) presentation at the websites www.istra.com IRTA provides a complete booking system to all those who found interest in it (it includes the annual lump sum). In both cases (free of charge and with annual lump sum), all direct e- mails, fulfilled inquiry forms for accommodation inquiries by the visitors of this website, the general inquiry forms and online booking are sent directly to the owner (or legal representative) of the accommodation facility. The private accommodation owner independently and directly charges from the guest accommodation services without mediation.
The procedure of the booking of accommodation, the update of the description of accommodation facilities, availability and prices, service fees or commissions in booking of accommodation facilities (HOTELS, TOURIST RESORTS, CAMPSITES), billing and invoicing fees for mediation services (HOTELS, TOURIST RESORTS, CAMPSITES) and the amount of the annual lump sum (PRIVATE ACCOMMODATION OWNERS) are questions that are regulated by specific agreements:
1) E-DISTRIBUTION AGREEMENT through a destination portal for the sector of hotels, tourist resorts and camps. The document can be downloaded HERE.
2) E-DISTRIBUTION AGREEMENT through a destination portal for the sector of private accommodation owners. The document can be downloaded HERE.